Frequently Asked Questions
We are committed to providing the best experience possible. Our friendly staff are on hand to help to the best of their ability.
Can't find what you're looking for?
Try using the search bar and add a brief description of what you are looking for. Can find your size please send us an inquiry and we will do our best to order it in for you and or let you know when it'll be back in stock.
Can't find what you're looking for?
Try using the search bar and add a brief description of what you are looking for. Can find your size please send us an inquiry and we will do our best to order it in for you and or let you know when it'll be back in stock.
How best to order?
Select your size or colour, add to cart and proceed to the checkout. Our system is safe and we do not disclose any information with any other parties. You can shop with confidence knowing you're covered.
What is the Shipping costs?
When you proceed to the checkout you will see any extra charges which may apply. During sale times we will offer complimentary shipping. You have the option for standard or express shipping. Once your order is picked and packed it's straight off to the mail centre and on its way to you.
How to best contact you?
You're best to reach out to us via email, our email ishello@thewesternden.com.au
You're also able to send any correspondence to PO BOX 99 Rylstone NSW 2849.Find us in store at 21 Louee Street Rylstone NSW 2849.
What's your operating hours?
Shop trading hours.
Thursday - Sunday 10:00am - 3:00pm
Open Most public Holidays (Monday)
Check our socials for any special announcements and changes.
